Richard and the crew from Pinecone Agency were incredibly accommodating in our very particular needs.Incredibly accommodating.
Tim Zafir

Custom website design that converts

Human-designed in Figma, AI-fast to prototype. Built on the right platform to convert.

Book a discovery call

30-minute call. We reply within one business day.

★★★★★ “Essential partners for our organization.” 5.0 on Google See reviews

Sydney Ward, Redd Summit Advisors Read more reviews

  • Inbound leads in 30 days · Southside. Results vary. Inbound leads rose 45 times in 30 days
  • $4.6M In deals · Nealon
  • 5.0★ Google rating

Trusted by brands across Australia & beyond

  • The Leadbeater Hotel
  • Forget Me Not
  • Catch
  • Redline Cyber Security
  • Libertas
  • Southside Engineering
  • NexQloud

Built to turn visitors into customers

Fast to load, easy to navigate, one clear next step. We design focused sites around the moments that convert, whether that’s an enquiry in your inbox or an order through your store.

  • Service businesses: more enquiries and booked calls
  • Online stores: smooth paths from browsing to checkout
  • Either way: one clear next step on every page
Book a discovery call

★★★★★ “Our website is beautiful, functional, and already generating more business. I could not recommend Pinecone enough!” 5.0 on Google See reviews

Jenny Collins, Alum Works Read more reviews

How does a web design project run?

In four stages: we map your goals and the pages that matter, design every screen in Figma with you, build on the platform that fits, then manage the launch and keep improving the live site.

  1. Discover

    We learn your business, audience, and goals, then map the pages and journeys that matter.

    • Goals and audience mapped
    • Pages and journeys planned
    • Scoped and quoted up front
  2. Design in Figma

    AI helps us explore options fast. A person designs every screen in Figma, and you review it as we go.

    • Wireframes, then every screen
    • Reviewed with you throughout
    • AI explores, a person designs
  3. Build & refine

    Engineered on the right platform, with performance, SEO and accessibility built in.

    • Hand-built, responsive, fast
    • SEO and accessibility built in
    • A CMS your team can update
  4. Launch & grow

    We handle the cutover, then measure real results and keep improving what is live.

    • Cutover managed end to end
    • A handover your team can run
    • We measure and improve

How do you redesign a site without losing its rankings?

We map every existing URL to its new home with a 301 redirect, carry your page titles, descriptions and site structure across, and watch Search Console through launch, so search engines can follow every old page to the new one.

  • What changes: the design, the layout, the build and how fast every page loads.
  • What stays: the URLs that still fit, the pages and content that already earn traffic, and the metadata search engines know you by, unless you choose to change them.
  • How rankings are protected: a redirect for every old URL, checked before launch, then Search Console watched after launch for anything that slips.

Learn more

Web design FAQs

The questions we hear before a web design project: cost, timelines, platforms, lock-in, and what happens after launch.

Still have a question?

Book a discovery call

Cost & timelines

How much does a website cost?

It depends on how many pages you need and how much strategy, design and custom build it takes, so every site is quoted individually. After a discovery call you'll get a clear estimate on cost and timeline before anything starts, and monthly plans are available if you'd rather spread the investment.

How long does it take to build a website?

It depends on scope. A focused marketing site is a much shorter build than a large site with more pages, custom design or integrations. Once we've scoped your project you'll get a realistic timeline with clear milestones, and you'll always know where things stand.

Is a custom website worth it over a template or DIY builder?

If your website matters to how you win business, yes. Templates and DIY builders are quick to start, but the trade-offs add up.

  • You bend your content to fit someone else's layout.
  • You look like everyone else on the same theme.
  • You hit a wall the moment you need something the template doesn't do.
  • Custom design flips that: every screen shaped around your goals and your customers.

Working with us

What platforms do you build on?

Mostly Webflow. For custom builds we use Astro or Next.js, hosted on Cloudflare or Vercel, and we build on Framer on request. We recommend the option that fits your goals, your team and your budget.

Further reading: choosing a CMS your team can use

Do you include copywriting?

We can. Some clients arrive with their own words. Where you need help, we shape the messaging and structure as part of the design, and can write conversion-focused copy through our SEO and growth service. Either way, the words and the design are planned together.

What if I don’t like the design?

You won't be surprised, and you won't be stuck. Every screen is designed in Figma and reviewed with you as we go, so we shape the direction together rather than revealing a finished design at the end. Revisions are part of the process, and we agree the design with you before any build starts.

How involved will I need to be?

As involved as you want to be, at a few key moments. We do the heavy lifting. You set the direction at the start, review the designs in Figma as they take shape, and sign off before we build. Between those points we keep things moving without needing you in every detail, so your website never becomes a second full-time job.

Do you only work with businesses nearby?

Not at all. We work with clients across Australia and beyond. The whole process, from discovery to design reviews to updates, runs smoothly online, so where you're based makes no difference to the quality of the work or how closely we collaborate.

After launch

Will I be locked in?

No, we never lock you in. Every build comes with an easy-to-use CMS for copy, images and new pages, so your team can make day-to-day changes without a developer. Prefer it handled? A monthly plan takes updates off your plate entirely.

Do you offer ongoing support after launch?

Yes, in two ways, and you can switch between them at any time.

  • Run it yourself: everything is handed over cleanly, with a CMS your team can use.
  • Stay on a monthly plan: we handle updates, improvements, and maintenance for you.

Let’s build a website that converts.

From first visit to booked call, we design and build a site that brings in enquiries and orders. We reply within one business day.

Book a discovery call

30-minute call. We reply within one business day.

Web design services

Landing pages, marketing sites, website redesigns and online stores, every project custom-designed in Figma and built to perform.

Marketing websites

  • Strategy, design and build, end to end
  • Built to turn visitors into enquiries

Landing page design

  • Purpose-built around a single goal
  • For campaigns, launches, and lead gen

Website redesign

  • Modern design and better UX
  • Protect your rankings, lose the baggage

Brand websites

  • A CMS your team can actually update
  • Built on the right platform for you

DTC stores

  • Conversion-focused online stores
  • Checkout and merchandising built to sell

SaaS platforms

  • Marketing sites and product UIs
  • A system that scales with your roadmap

What’s included in a web design project?

Everything from strategy to launch, in one project.

  • Strategy & discovery

    Your goals, audience, and the pages that matter, mapped before anything is designed.

  • UX & wireframes

    Structure and user journeys planned first, so the design solves the right problem.

  • Custom design in Figma

    Every screen designed by a person and reviewed with you. No templates, no AI slop.

  • Responsive build

    Hand-built to look right and work well on every screen size.

  • A CMS you control

    Update copy, images, and pages yourself, without touching code or a developer.

  • SEO-ready foundations

    Clean, semantic markup, engineered for speed, and a structure search engines can read.

  • Accessibility & performance

    Accessibility considered throughout, and performance built in from the first line of code.

  • Launch & handover

    We manage the cutover and hand over a site your team can confidently run.

Why work with Pinecone Agency

We design and build the websites and software growth-focused businesses run on: made for measurable growth, shaped around the way you work, and refined in every detail.

  • If you ever move on, we hand everything over cleanly.

  • The people who design your site build it too. No handoff gaps, no telephone game, just a tighter, faster project.

  • We mostly build on Webflow, and pick another platform when your project needs it.

  • You work directly with the people designing and building your site, not an account manager relaying messages back and forth.

Made a website that not only looks great but we’re now getting more visits and leads through it.
Stevan Minzatanu Southside Engineering
Incredibly accommodating in our very particular needs.
Tim Zafir Humdrum
Their design ideas were exceptional, and we couldn’t be more pleased with the outcome.
Steve Blunt Filenote.ai
Made sure to walk through the process so we learned and understood what we were doing and why.
Uri Pearl Catch
5.0 on Google
Made a website that not only looks great but we’re now getting more visits and leads through it.
Stevan Minzatanu Southside Engineering
5.0 on Google
  • No lock-in, ever

    If you ever move on, we hand everything over cleanly.

  • One team, design to build

    The people who design your site build it too. No handoff gaps, no telephone game, just a tighter, faster project.

  • The right platform, not ours

    We mostly build on Webflow, and pick another platform when your project needs it.

  • Talk to the makers

    You work directly with the people designing and building your site, not an account manager relaying messages back and forth.

Get in touch

Tell us about your project, or just say hello. Book a call below, or .

  • 30-minute call. We reply within one business day.
  • Honest advice on where we can help
  • A clear sense of your next steps

Pinecone Agency Reviews

See what our clients say about working with us: real projects, real results

5.0 18 Google reviews
  • 5 out of 5 stars

    The team at PineCone Agency delivered a fantastic website for us, combining highly responsive service with the flexibility to adapt to our needs. Their design ideas were exceptional, and we couldn’t be more pleased with the outcome.

    Steve Blunt Filenote.ai
  • 5 out of 5 stars

    Working with Pinecone Agency was an excellent experience from start to finish. The new website has transformed how we communicate the Forget Me Not® platform — it’s clearer, more intuitive, and far more aligned with our brand. We’re already seeing stronger engagement from visitors, and the site has become a real asset in our sales conversations

    Amruta Katkar Forget Me Not
  • 5 out of 5 stars

    Working with Richard and the Pinecone team was awesome. They helped us redesign our ecommerce site from the ground up and worked closely with us on conversion rate optimisation and the results spoke for themselves. If you're looking for a team that knows ecommerce inside and out and can turn that knowledge into real results, these are your people. Highly recommend.

    Aditya Patel
  • 5 out of 5 stars

    Richard and the crew from Pinecone Agency were incredibly accommodating in our very particular needs. Every step was met with enthusiasm, awesome communication and passionate creativity. They have continued to check in and nurture our digital presence. Highly recommend.

    Tim Zafir Humdrum
    View the Humdrum case study →
  • 5 out of 5 stars

    We had an amazing experience working with Pinecone Agency! They were very responsive, professional and the end product is great. They really listened to what we needed and made it happen. Highly recommend.

    Nadia Estrada Surplus Giant
  • 5 out of 5 stars

    Pinecone redid our company website and it was a truly seamless, collaborative, and fun process! Our website is beautiful, functional, and already generating more business. I could not recommend Pinecone enough! Richard and the team are simply the best.

    Jenny Collins Alum Works
    View the Alum Works case study →
  • 5 out of 5 stars

    We had an outstanding experience working with Pinecone Agency on our recent Webflow project, with Richard as our point of contact. The team was fairly priced, demonstrated excellent communication throughout the process, and delivered everything on time. Richard’s professionalism and reliability made the entire experience seamless, and we’re thrilled with the final result. Highly recommend Pinecone Agency for anyone needing a top-notch Webflow project!

    Spencer Bunting The Photo Mentorship
  • 5 out of 5 stars

    Richard and his team have been essential partners for our organization. Not only did they rebuild our site to match our updated branding, they have implemented custom code solutions and been creative partners on new web projects. They work quickly, efficiently, and provide immense value to our team at RSA. I am grateful we found Pinecone Agency!

    Sydney Ward Redd Summit Advisors
    View the Redd Summit Advisors case study →
  • 5 out of 5 stars

    I’m a sole trader who built my own site using Webflow — but I was concerned about how that would impact my SEO when I transitioned from my old site. Richard at Pinecone helped me sail what I expected to be a turbulent sea as if it was a calm lake with a pleasant breeze at our backs. Generous with his knowledge, he outlined all the steps I’d have to take, explaining clearly the process at each juncture and then jumping in when either my lack of time or technical know-how got the better of me. A true partner who places the needs of the customer first and foremost in the process, and is as personable as he is knowledgable, I couldn’t recommend him enough. He’s a keeper, for sure.

    Dean Friske Friske
  • 5 out of 5 stars

    Working with Pinecone Agency, and especially with Richard, was an exceptional experience. Their expertise in web design services truly shone through every step of the process. Richard’s attention to detail, creativity, and commitment to understanding my needs led to a top-notch website that exceeded my expectations. The support provided was outstanding, ensuring a smooth and satisfying project completion. I highly recommend Pinecone Agency for anyone looking for superior web design services.

    Bryan Smith Redline Cyber Security
  • 5 out of 5 stars

    Building a website with Pinecone felt more like a team project than a client-contractor relationship. They listened to our ideas, collaborated on every decision, and gave us an outstanding final product. Would definitely use them again on the next project.

    Daniel Greenblum Catch
  • 5 out of 5 stars

    Very professional and detail oriented. Made sure to walk through the process so we learned and understood what we were doing and why. I would absolutely hire them again to design and build my website.

    Uri Pearl Catch
  • 5 out of 5 stars

    I reached out to Pinecone Agency late last year to discuss building a new website for my company, Southside Engineering. From the very start, they knew their stuff and were professional and easy to work with. They captured our brand perfectly and made a website that not only looks great but we’re now getting more visits and leads through it! I highly recommend them.

    Stevan Minzatanu Southside Engineering
    View the Southside Engineering case study →
  • 5 out of 5 stars

    We first worked with Richard in 2019 to develop and design our website, and have seen consistent SEO results, and consistent quality service from Pinecone. They are super easy to communicate with, and great at coming back to us with the specialised requests and additions we have.

    Vienna Bradley Raida Artists